Main Information
Date: Friday, 20th April, 2018
Venue: The Lansdowne Rugby Club, Lansdowne Road, Dublin 4
Time: 8.15am to 1.00pm
CPD: This seminar will be reviewed by The Insurance Institute of Ireland, IoB and LIA for CPD. Once confirmed we will update all those registered.
*This is an Insurance Ireland Member event.
Agenda
8.15am | Registration – Networking & Refreshments |
9.00am | Welcome address – Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum |
9.05am | Keynote 1 – Michael Horan, Non-Life Manager, Insurance Ireland ‘Update on the Cost of Insurance Working Group Report’ |
9.25am | Claims Case Study Presentation 1 – Dean Dowling Claims Manager, Liberty Insurance Overview: SIU claimant defeated in the Dublin Circuit court. Claim having all the standard SIU hallmarks. Investigations uncovering, minimal impact, statement inconsistencies, non-disclosure with social media searches showing claimant engaging in activities that would question the extent of injuries being claimed for. |
9.45am | Keynote 2 – Ken McKinlay, Fraud Manager, MIBI
“Role of the Fraud Manager in the MIBI” Overview:The position of Fraud Manager within the MIBI was created in December 2016. The presentation gives an insight into the role, our fraud strategy, use of Technology and future developments. |
10.20am |
Underwriting/Sales Case Study Presentation 2 – Michael Bannon, Motor Product & Class Underwriting Manager and Jonathan Wheatley, Policy Fraud Investigations Supervisor, Aviva Insurance Overview: Ghost Broking – The extent of unregulated/ illegal insurance intermediaries (Ghost Brokers) operating in the Irish Market – the Aviva experience to date – how is Aviva tackling the problem?– how does the industry best share the relevant information within the constraints of existing DP legislation? The benefits of the Hub |
11.00am | Refreshment Break/Networking |
11.30am | Liability Claims Case Study Presentation 3 – Jim Loughran, SIU Team, IPB Insurance “Water Fountain” Overview: The case study is a liability claim which involves a motor vehicle which allegedly sustained damage due to a burst water main and ultimately resulted in the conviction of the claimant under the Theft and Fraud Offences Act. |
11.50am |
Keynote 3 – Niall Kavanagh, Managing Director, Verisk
“The SPOC Process and GDPR”
Overview: The SPOC Process on sharing date on matching claims and how the incoming GDPR will affect it. |
12.30pm | Claims Case Study Presentation 4 – Julie Tracey, Injury & Liability Claims Handler, RSA Insurance “False Identity- Who is the claimant? ” Overview: A case study on how RSA successfully defended a public liability claim pursued by a false identity and an overview of lessons learnt in relation to same. |
12.50pm |
Closing Remarks – Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum |
Registration is strictly via our online registration tool.
For further details please click here for our event website
This Insurance Ireland Event is open to Insurance Ireland members only or by invitation from our CEO.