The Insurance Ireland 2015 President’s Conference Customer 360 will address the broader challenges facing the customer both from an Irish and European perspective, and will look at how the Irish insurance industry is served to meet these challenges.

The conference will also address the topic of the transforming landscape of regulatory compliance and consumer protection. Addressing consumer risk and ensuring consumer protection is critical and ultimately has implications for the entire industry. A panel of key speakers will debate the changing landscape in relation to conduct risk and will begin the dialogue to find proposals in this area that will help Insurance Ireland members and their customers navigate this key issue. Matt Cooper (Today FM broadcaster) will facilitate the discussions.

If you are interested in attending please register your interest by emailing Amanda Garland – amanda.garland@insuranceireland.eu 

Agenda

Speakers

	Ciaran McGettrick,	President Insurance Ireland
	Ger Deering,	Financial Services Ombudsman
	Ken Norgrove,	Chief Executive Officer, RSA Insurance Ireland
	Tara Buckley,	Director General of RGDATA
	John Eves,	CEO, Thornton & Partners, Loss Adjusters
	Hugh Hessing,	CEO, Aviva Ireland
	Bernard Sheridan,	Bernard Sheridan, Director, Consumer Protection, Central Bank of Ireland
	Michaela Koller,	Director General, Insurance Europe
	Brian Morrissey,	Partner, KPMG
	Matt Cooper,	Broadcaster, Newspaper Columnist and Best-selling Author

This Insurance Ireland Event is open to Insurance Ireland members only or by invitation from our CEO.