Venue Details
Venue: Blue room at Lansdowne Rugby Club (next to the Aviva stadium, Dublin 4)
RSVP: Monday, 13th April, 2015
Note: The event is spilt between Non-Life and Health Insurers as follows:
8.30am – 1.00pm for Non-Life staff who will finish at 1pm
11am – 3.00pm for Health Insurer Staff who should join the event at 11am.
Insurance Ireland will be hosting a Fraud training event on Wednesday, 29th April in the meeting room at Lansdowne Rugby Club (next to the Aviva Stadium).
The first three speakers will focus on the engineering, medical and legal issues associated with “Low Velocity Impacts”. These types of claims can be difficult to deal with due to the whiplash and soft tissue injuries sustained. Causation is often an issue as policy holders cannot understand the levels of compensation being sought for what they feel are trivial impacts.
Later in the morning, we will look at how to use the Internet and social media as investigative tools when dealing with exaggerated and potentially fraudulent claims.
The final session will focus on how to use data analytics to assist in triaging health insurance claims with a focus on service provider costs.
The training event is targeted at SIU staff who deal with suspicious policies and claims where fraud is suspected. This event is also designed to foster networking between SIU staff. This is an important element in building trust and a sense of common purpose when dealing with suspicious policies and claims within the insurance industry.
We can confirm that the Insurance Institute of Ireland (the III) have accredited this event for CPD purposes for the categories identified beside each session.
Agenda
8.30am – Registration – Tea/Coffee
9.00 – 11.00am – Topic 1 for the morning session – Low Velocity Impacts – Engineering, Medical and Legal Considerations (CPD: 2 hours for all of topic 1 for Cat. 4, Personal Insurances and Cat. 5 Commercial Insurances)
9.00 – 9.30am – Brian Henderson, GBB Forensic Collision Investigators (www.gbbuk.com) will provide an insight to the mechanics of low velocity impacts and the potential for injury to occupants of vehicles.
9.30 – 10.00am – Dr. Robert McQuillan will discuss the medical issues associated with whiplash and soft tissue injuries.
10.00 – 10.30am – Paul Burns, Senior Councsel, will consider the legal issues in defending these types of claims and the use of engineering and medical evidence in Court.
10.30 – 11.00am – Q & A – Discussion open to the floor
11.00 – 11.30am – Refreshments Break – Networking Opportunity
Topic 2 for Mid Morning Session – Use of the internet and social media as an investigative tool (CPD: 1.5 hours for Cat. 4, Personal Insurances, Cat. 5 Commercial Insurances and Cat. 6, Private Medical Insurances)
11.30- 1.00pm – Neil Smith, Data Locator (www.datalocator2202.com) will provide an insight to using the internet and social media as an investigative tool when investigating claims.
1.00 – 2.00pm – Break for Lunch (Lunch is not provided)
Topic 3 for Afternoon Session –Identifying inappropriate billing behaviour by Health Insurance Service Providers (CPD: 1 hour for Cat. 4 Personal Insurances and Cat. 6, Private Medical Insurances)
2.00 – 3.00pm – Ray Collins, Head of International Business Development for Performant Corp, will speak about best practice in relation to analysing health service provider billing data. He will discuss the options available to build a consolidated view of the data with a view to identifying trends and patterns that may signal inappropriate behaviour by service providers. The objective being to highlight questionable behaviour and trigger actions to deal with it.
3.00pm – Closes
We can confirm that the Insurance Institute of Ireland (the III) have accredited this event for CPD purposes for the categories identified beside each session.
This Insurance Ireland Event is open to Insurance Ireland members only or by invitation from our CEO.