Main Information
Date: Friday, 20th April, 2018
Venue: The Lansdowne Rugby Club, Lansdowne Road, Dublin 4
Time: 8.15am to 1.00pm
CPD: This seminar will be reviewed by The Insurance Institute of Ireland, IoB and LIA for CPD. Once confirmed we will update all those registered.
Agenda
8.15am | Registration – Networking & Refreshments |
9.00am | Welcome address – Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum |
9.05am | Keynote 1 – Michael Horan, Non-Life Manager, Insurance Ireland
‘Update on the Cost of Insurance Working Group Report’ |
9.25am | Claims Case Study Presentation 1 – Dean Dowling Claims Manager, Liberty Insurance
Overview: SIU claimant defeated in the Dublin Circuit court. Claim having all the standard SIU hallmarks. Investigations uncovering, minimal impact, statement inconsistencies, non-disclosure with social media searches showing claimant engaging in activities that would question the extent of injuries being claimed for. |
9.45am | Keynote 2 – Ken McKinlay, Fraud Manager, MIBI
“Role of the Fraud Manager in the MIBI” Overview:The position of Fraud Manager within the MIBI was created in December 2016. The presentation gives an insight into the role, our fraud strategy, use of Technology and future developments. |
10.20am |
Underwriting/Sales Case Study Presentation 2 – Michael Bannon, Motor Product & Class Underwriting Manager and Jonathan Wheatley, Policy Fraud Investigations Supervisor, Aviva Insurance Overview: Ghost Broking – The extent of unregulated/ illegal insurance intermediaries (Ghost Brokers) operating in the Irish Market – the Aviva experience to date – how is Aviva tackling the problem?– how does the industry best share the relevant information within the constraints of existing DP legislation? The benefits of the Hub |
11.00am | Refreshment Break/Networking |
11.30am | Liability Claims Case Study Presentation 3 – Jim Loughran, SIU Team, IPB Insurance
“Water Fountain” Overview: The case study is a liability claim which involves a motor vehicle which allegedly sustained damage due to a burst water main and ultimately resulted in the conviction of the claimant under the Theft and Fraud Offences Act. |
11.50am |
Keynote 3 – Niall Kavanagh, Managing Director, Verisk
“The SPOC Process and GDPR”
Overview: The SPOC Process on sharing date on matching claims and how the incoming GDPR will affect it. |
12.30pm | Claims Case Study Presentation 4 – Julie Tracey, Injury & Liability Claims Handler, RSA Insurance
“False Identity- Who is the claimant? ” Overview: A case study on how RSA successfully defended a public liability claim pursued by a false identity and an overview of lessons learnt in relation to same. |
12.50pm |
Closing Remarks – Joe Marshall, Head of Fraud, Zurich Insurance & Chairman of Insurance Ireland Anti-Fraud Forum |
Registration is strictly via our online registration tool.
This Insurance Ireland Event is open to Insurance Ireland members only or by invitation from our CEO.